We currently only ship to Canada and the US. We do not have a local pick-up option. Free, regular shipping on orders over $99. Otherwise, the customer is responsible for paying for shipping. Shipping rates will be calculated at checkout.
Each product is custom made for each order. Please allow 2-4 weeks for the product(s) to be crafted and delivered. Every effort will be made to get the products(s) to you as quickly as possible, it is possible that the orders will take longer than expected with variables out of our control. Package tracking is available so you can stay informed.
Damaged products while shipping will be replaced at no charge. Customer should send pictures of the damage(s) via email. Exact products will be sent out; No changes to designs will be permitted. Please see our Refund Policy page for more details.